First Impression is Important - LBS Restaurant Experience


You never get a second chance to make a first impression. "It takes only three to five seconds to make a first impression, but it can take a whole career to undo it," says Dana May Casperson, author of Power Etiquette: What You Don't Know Can Kill Your Career. Good manners have the most impact to your clientele when they're frequenting your place of business for the first time. A blunder early in the game can blind everything else thereafter. 

Unfortunately, that was the case with LBS Restaurant at the Red Rock Casino. Staff was stone-faced, snappish, unfriendly and extremely slow. We waited an hour for this!: 

Turkey Sliders with Sweet Potato Fries
Granted, our table was a party of 7, but bar food should never take that long. Especially for below average food. The atmosphere is loud, uninviting, and the price is too high for the quality of food/service. I give it *1/2 stars. 

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